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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Clearing the Browser's Cache
Instructions on how to clear the cache in Chrome, Firefox, Internet Explorer, and Safari....
Views: 2045
Article Downloading and Installing the Filter
Instructions on how to download and install the filter for Windows or Mac. Windows...
Views: 908
Article Enabling Cookies
Instructions for enabling cookies in Chrome, Firefox, Internet Explorer and Safari. Chrome...
Views: 1463
Article Simultaneous Use Limit
The filter can be downloaded on five different computers.  Although they are rare, there are...
Views: 867
Article Smartphone and Mobile Device Compatibility
Our filter is not yet supported on smartphones or other mobile devices, although we are looking...
Views: 865
Article Uninstalling the Filter
Instructions on how to uninstall the filter for Windows or Mac. Windows Open the...
Views: 946
Article Windows 8 Compatibility
At this time the filter is NOT compatible with Windows 8, although we hope to offer our filter...
Views: 833

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