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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Clearing the Browser's Cache
Instructions on how to clear the cache in Chrome, Firefox, Internet Explorer, and Safari....
Views: 2611
Article Downloading and Installing the Filter
Instructions on how to download and install the filter for Windows or Mac. Windows...
Views: 1147
Article Enabling Cookies
Instructions for enabling cookies in Chrome, Firefox, Internet Explorer and Safari. Chrome...
Views: 1807
Article Simultaneous Use Limit
The filter can be downloaded on five different computers.  Although they are rare, there are...
Views: 1095
Article Smartphone and Mobile Device Compatibility
Our filter is not yet supported on smartphones or other mobile devices, although we are looking...
Views: 1089
Article Uninstalling the Filter
Instructions on how to uninstall the filter for Windows or Mac. Windows Open the...
Views: 1385
Article Windows 8 Compatibility
At this time the filter is NOT compatible with Windows 8, although we hope to offer our filter...
Views: 1095

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